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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abel Vasquez

Abel Vasquez

March 18, 2026

5  out of  5
rating by Abel Vasquez
"Victor Segura helped me switch our homeowners insurance and car insurance. Great service and answered all questions in detail. Highly recommend."
We responded:
"Thank you, Abel! I'm glad to know you received great service and detailed answers during your insurance switch. Your recommendation is truly appreciated. If there's anything else you need, just let us know!"
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Yolanda Vasquez

March 18, 2026

5  out of  5
rating by Yolanda Vasquez
"We switched our insurance to State Farm after speaking to Victor Segura. He was very knowledgeable and helped us get the best deal on our home and car insurance. He answered all of our questions and we are very happy with our decision to switch the State Farm. I highly recommend this agent."
We responded:
"Thank you, Yolanda, for your wonderful feedback! I'm happy to hear that our team was able to assist you with your insurance needs and that you're satisfied with your decision. Your recommendation is greatly appreciated. If there's anything else we can do for you, just let us know!"
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Joshua Mitchell

March 17, 2026

5  out of  5
rating by Joshua Mitchell
"My experience with State farm has always been great! I spoke with an agent by the name of John this time and he was exceptional in helping me get quotes for insurance. He offered quotes for insurance I didn't even ask about but he didn't pressure me about them he just offered them and when I did decline them he still didn't pressure me instead just asked if he could follow up in a few months and I really appreciated that. He sent me the quotes within 20 minutes after talking to him on the phone I called him back and had a question he answered quickly I told him I'd call him back and he waited patiently. Once I made the decision to go with State farm once again he was able to get the policy set up really fast and it took no time. Once he was done setting up the policies he was able to email me the binders and the temporary ID cards within 30 minutes maybe even sooner than that but I wasn't quite timing that one. State farm has always treated me well and they're pricing is very upfront they don't tell you a price to get started and then it's a different price monthly after that whatever the price is to get started that's what you'll be paying monthly. And they beat all their competitors rates by a lot at least for me they did. And when I was in an accident a few years ago now they had my back in that accident and denied the other person's claim against me based off the interviews with me and him. I'm just saying that State farm has always been there and had my back."
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marissa schiwitz

March 4, 2026

5  out of  5
rating by marissa schiwitz
"Victor S at State Farm was absolutely fantastic to work with. He walked me through the entire car insurance process step by step, answered all my questions thoroughly, and made sure I understood my options without ever making me feel rushed or overwhelmed. On top of being super knowledgeable, he has a great personality and sense of humor, which made the whole conversation easy and comfortable. Because of how helpful and smooth he made everything, I ended up switching over to State Farm from my previous car insurance. Highly recommend Victor if you’re looking for someone who’s professional, thorough, and genuinely enjoyable to work with!"
We responded:
"Thank you, Marissa, for sharing your experience! I'm glad to hear that Victor made the car insurance process so smooth and enjoyable for you. It's wonderful to know that his professionalism and sense of humor made a difference. We appreciate your recommendation and are happy to have you with us. If you need anything else, feel free to reach out!"
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Caroline Kim

March 2, 2026

5  out of  5
rating by Caroline Kim
"I truly appreciate the work John Mason put into reviewing and setting up our policies. I was previously with two separate insurance companies, and he not only helped us save money (roughly $150 a month) but also provided valuable knowledge I wouldn’t have known otherwise. He took the time to make sure our home and cars were properly covered in the right way by asking the right questions in details of our circumstances. I’m very grateful for his professionalism, attention to detail, and genuine care in helping us to find the right one."
We responded:
"Thank you, Caroline, for your kind words! I'm happy to know that our team was able to assist you in consolidating your policies and providing valuable insights. We're dedicated to ensuring you have the best coverage tailored to your needs. If there's anything else we can do for you, just let us know!"
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Nathan

February 26, 2026

5  out of  5
rating by Nathan
"Trust these guys. Price wise. Fast and efficient. Honest real people. Very professional and knowledgeable about auto insurance. We are currently talking over life insurance for myself. and connected with me similar to a family member and or friend. Customer service is amazing 🤩. Recommended to me by a close friend and I recommend to you! Definitely 💯😁. Thank you Victor and State farm"
We responded:
"Nathan, thank you for your fantastic feedback! I'm happy to hear that Victor and our team made you feel like family and provided you with professional and knowledgeable service. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
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Devan Vasquez

February 3, 2026

5  out of  5
rating by Devan Vasquez
"Great experience signing up for insurance and everything was explained well by Victor Segura!"
We responded:
"Thank you, Devan! I'm happy to hear that you had a great experience signing up for insurance with us. Victor is fantastic at making sure everything is clear and understandable. If you have any more questions or need assistance, feel free to reach out anytime!"
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Javico Trinidad

January 30, 2026

5  out of  5
rating by Javico Trinidad
"El mejor seguro de los Estados Unidos El señor Victor Segura muy atento"
We responded:
"¡Gracias, Javico! Me alegra que consideres nuestro seguro como el mejor de los Estados Unidos. Apreciamos mucho tus palabras sobre Víctor Segura y su atención. Si necesitas algo más, estamos aquí para ayudarte. ¡Gracias por elegirnos!"
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Lane Bruckner

January 15, 2026

1  out of  5
rating by Lane Bruckner
"Absolute joke of a insurance company. Raised my bill without informing me. Gave me a false quote on my new vehicle. Had to call back to confirm they messed up. Then they did it again the next month. And raised my bill by 35 a month because of their screw up. Find someone else, I will be."
We responded:
"We’re sorry to hear about your experience and understand how frustrating billing concerns can be. We reviewed the account and spoke with you to clarify the policy details and current pricing. We appreciate you sharing your experience and wish you the best moving forward."
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Suzanne Swick

January 14, 2026

5  out of  5
rating by Suzanne Swick
"John was very personable and very knowledgeable. He was polite and patient as well. I hope all my future communications are with him."
We responded:
"Thank you, Suzanne! I'm glad to hear that John provided you with such a positive experience. We appreciate your kind words about his personable and knowledgeable service. If you need anything else or have questions in the future, feel free to reach out!"
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Dolly Klinefelter

December 15, 2025

5  out of  5
rating by Dolly Klinefelter
"John Mason/agent was great!Great customer service,extremely knowledgable,researched for discounts and low premium options. Very personable and customer oriented..answered and explained everything in plain language. Extremely satisfied with results. Wonderful customer service compared to other ins agencies contacted. Great asset to agency and definitely goes beyond the norm."
We responded:
"Thank you, Dolly, for sharing your experience! I'm happy to hear that John provided such excellent service and was able to find you great options. We’re proud to have him on our team. If you need anything else, feel free to reach out!"
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Denise Arp James

November 19, 2025

5  out of  5
rating by Denise Arp James
"Victor was an amazing representative for Shannon Johnson's Agency. He was polite, knowledgeable and understanding. I wish there were more people like Victor in this world!"
We responded:
"Thank you, Denise! I'm happy to hear that Victor provided such a positive experience. Our team is dedicated to offering knowledgeable and understanding service, and it's great to know Victor exemplified this. We appreciate your feedback and are here if you need anything else!"
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hayley s

November 6, 2025

5  out of  5
rating by hayley s
"Huge shoutout to Victor Segura at State Farm! I had been stressing about my insurance for weeks and he literally saved me. He worked with me for two days straight, answered every question, broke down every quote, and ended up getting my monthly payment cut in half. Being 21, it’s hard to know who to trust in this stuff, but Victor made me feel taken care of — not taken advantage of. If you’re looking for someone who will actually help you, go to him."
We responded:
"Hey Hayley! Thanks for the awesome shoutout for Victor! It’s great to hear he took the time to answer all your questions and help you find a car insurance option that worked better for you. We’ll be sure to share your kind words with him, he’ll really appreciate it. Thanks for trusting our team to help make things easier!"
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K Ham

September 12, 2025

5  out of  5
rating by K Ham
"John helped me so much! I’m so appreciative."
We responded:
"Thank you, K Ham! I'm happy to hear that John was able to assist you so effectively. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If there's anything else we can do for you, just let us know!"
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Johnny Crow

August 29, 2025

5  out of  5
rating by Johnny Crow
"Gotta say, that dealing with this State Farm office, especially Victor Segura has been above and beyond any I have worked with in the past. From handling my random questions, to actually giving me a quote for what I wanted and needed and listening to my needs. He was patient with me during slow internet issues and worked with me to meet all my needs and advised me on possibilities for different types of coverage without it feeling like a sales push. Highly recommended this office for their kindness and putting people first while also being highly professional."
We responded:
"Thank you, Johnny, for your wonderful feedback! I'm really happy to hear that Victor provided such exceptional service and addressed all your needs with patience and professionalism. We truly value your recommendation and are committed to putting people first. If you have any more questions or need assistance in the future, feel free to reach out anytime!"
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Dr. Bowie Rossi

August 13, 2025

5  out of  5
rating by Dr. Bowie Rossi
"Victor is great such a nice guy and a pleasure to speak to! Always in a great mood. Not a bad thing to say."
We responded:
"Hey, Bowie! Thanks so much for sharing that Victor has been such a pleasure to work with and brings such positive energy to your conversations. I'm glad you enjoy connecting with him."
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Rick Haddad

July 28, 2025

5  out of  5
rating by Rick Haddad
"I had the best experience today with John Mason from Shannon Johnson's office. John help me get the best Auto and RV rates out there! He made the process very simple as his professionalism and patience were the difference. I recommend using Shannon's office and calling John if you want to have a great experience with a real person."
We responded:
"Thank you for your review, Rick! I'm happy to hear that John provided you with such a positive experience and helped you find great rates. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Ben Sweeney

July 7, 2025

5  out of  5
rating by Ben Sweeney
"Thank you Victor Segura for setting us up on our new policy! Great job on getting us a better policy and saving us money"
We responded:
"Thank you, Ben! I'm happy to hear that Victor was able to assist you with your new policy and help you save money. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of James R. Miller

James R. Miller

June 21, 2025

5  out of  5
rating by James R. Miller
"I received very timely responses, professional service and competitive rates from Victor Segura. I was very pleased with the results after moving my home, RV and auto policies from another company."
We responded:
"Thank you, James! I'm happy to hear that Victor provided you with timely responses and professional service. It's great to know you're satisfied with the rates and results after moving your policies. If you need anything else, feel free to reach out!"
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m b

June 17, 2025

5  out of  5
rating by m b
"Great prices and great customer service!"
We responded:
"Thank you! I'm happy to hear you appreciated our prices and customer service. We’re committed to providing excellent experiences. Let us know if there's anything else we can assist you with!"
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Pam Illar

June 7, 2025

5  out of  5
rating by Pam Illar
"John was fantastic! He explained everything in a way we could understand and sold us the policy. I would highly recommend him to start your journey with State Farm. He might be selling us another policy based on our experience."
We responded:
"Thank you for your review, Pam! I'm happy to hear that John provided such a clear and helpful explanation of your policy options. It's wonderful to know you're considering another policy with us. If you have any questions or need further assistance, feel free to reach out!"
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Arun Sanjel

June 4, 2025

5  out of  5
rating by Arun Sanjel
"I absolutely loved working with this office. Victor was exceptionally helpful and professional throughout the entire insurance process, guiding us at every step. I highly recommend their services to anyone seeking a smooth, reliable experience."
We responded:
"Thank you, Arun! I'm happy to hear that you had such a positive experience with our office. Victor is indeed a valuable part of our team, and I'm glad he could assist you so effectively. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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monik

May 27, 2025

5  out of  5
rating by monik
"I had a great experience working with John for my auto insurance needs. He was incredibly knowledgeable, patient, and took the time to explain all my options clearly. John made the entire process smooth and stress-free, helping me find the best coverage at a very reasonable rate. His professionalism and friendly attitude really stood out. I highly recommend John to anyone looking for reliable and trustworthy insurance assistance!"
We responded:
"Hi, Monik! Thanks so much for letting us know that John was able to guide you through your auto insurance options with clarity and care. He works hard to make sure folks feel supported and well-informed, and it means a lot to hear that came through in your experience. It’s rewarding to know he helped make the process straightforward and took the stress out of finding the right policy. We appreciate you taking the time to recommend him—it says a lot!"
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Jam Maxwell

May 13, 2025

5  out of  5
rating by Jam Maxwell
"John and staff was excellent!! Docusigned my documents and got a lower car insurance quote and even got a life insurance policy! The time and patience was top tier!! 5 stars"
We responded:
"Thank you, Jam, for sharing your experience! I'm glad to hear that John and the team provided excellent service and helped you with your insurance needs. It's wonderful to know that the process was smooth and efficient for you. If you have any questions or need further assistance, feel free to reach out anytime!"
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Robert Anderson III

May 9, 2025

5  out of  5
rating by Robert Anderson III
"Victor was fantastic to work with and a nice person. Very knowledgeable."
We responded:
"Thank you, Robert, for sharing your experience! I'm glad to hear that Victor was able to assist you with his knowledge and friendly approach. We appreciate your feedback and are here for any future insurance needs or questions you may have."